About the National Quality Standard

The National Quality Standard Award (previously known as the White Flag Award), is the most sought-after and respected accolade in the leisure and fitness industry, and is awarded to facilities that meet the operational standards for leisure and fitness facilities across 250 quality-based criteria. The standard is designed to encourage continuous improvement within the sector and recognises facilities for their remarkable standards in the areas of safety, hygiene, customer service and human resources. The NQSA are the only industry specific award for the leisure, health and fitness sector in Ireland.

Awarded to 98 facilities nationwide this year, the awards are designed to acknowledge excellence in the Leisure, Fitness and Hotel Leisure facilities. We award overall winners in five main categories who were recognised for their high standards across safety, hygiene, customer engagement and human resources.

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